If you’re anything like us, then you love earning a quick buck or two just sitting around the house all day. I mean, who doesn’t, right?
In between illegal get rich quick schemes and real online jobs, there are lots of platforms that pay you for doing specific tasks. One of the more well-known options is answering surveys. The appeal is there. You’re getting paid for simply giving your opinion—which everybody loves doing!
In the paid survey game, Survey Junkie is one of the top contenders, but the question is: is it legit? Read on as we delve into one of the most comprehensive Survey Junkie reviews on the net!
About Survey Junkie
Survey Junkie is a paid survey site based in Glendale, California. With the platform, users can answer various surveys to earn points. Points can then be exchanged for cash or e-gift cards from partner retail stores. Unlike other sites that are diversifying with other paid tasks, Survey Junkie is focused purely on surveys.
The site itself is entirely free to use. Now, if you're wondering how they get paid, then, that's where other companies come in. The surveys that users answer are actually from various companies wanting to do market research. The insights they get will inform their marketing decisions. This is something that many companies are willing to pay Survey Junkie for.
Survey Junkie has been operating since 2005 and has a community of over 10 million users. They are owned by DISQO, a market research company headquartered in Los Angeles, California.
In a sea of fake survey sites and scams, Survey Junkie likes to keep it fresh. They are brutally honest in that they tell users upfront that you will not get rich taking surveys. This transparency is contrary to the majority of survey sites out there that promise fast cash and other unrealistic expectations.
They also have an assuring motto: “No scams. No fees. No lies.” Expect to pay no fees throughout your Survey Junkie experience. Yes, even withdrawing your earnings doesn’t incur anything (except, of course, for Paypal fees. More on that later).
What makes Survey Junkie unique is that they don’t actually host the survey themselves. They merely act as a hub. Their job is to match a user to a relevant survey, based on their demographic data and interests.
Users will then be redirected to the website of the company where the survey is hosted. Once they’re done, they will be returned to Survey Junkie where the corresponding points will be credited to the user’s total. But because the survey is hosted on a third-party website, it can take some time for the points to update fully. Generally, this doesn’t take more than 24 hours.
You'll get the opportunity to answer surveys in two ways. First, you can check out the list of surveys available to you at any given time. These are surveys that are either designed for everyone or are compatible with you based on your demographic data.
Second, you can also get invited to private surveys. These surveys usually require a particular set of participants. If you're eligible, you'll get an email invite giving you the details of the survey and how to join. It’s important to note that these invite-only surveys usually have a maximum number of participants, so better accept it right away if you’re interested!
If you're lucky, you can even get invited to the occasional focus group. These groups may even involve testing the actual products themselves. Campaign activities such as this generally pay out more points.
A good thing about Survey Junkie is that it will still compensate you a few points if ever you get disqualified from a survey. This is a far cry from other survey sites, where you don’t get paid anything.
Surveys vary widely in how much they pay and how long they take to complete. Most pay anywhere between $2 to $75 worth of points. At the very least, this will give you an idea of which are worth your time. We find that the payout is usually dependent on the niche, i.e., something like a financial survey may pay more than a more general survey.
Expect the number of surveys available to vary from user to user. This isn’t necessarily something intentional; it’s just the way it is. How many surveys you are qualified for really comes down to luck.
Survey Junkie runs on a point-based system, with 100 points equaling $1. This makes the whole thing pretty straightforward to understand — no need to keep track of complicated conversion rules or anything of the sort.
You can redeem these points in any of the following ways:
First, you can trade it for e-gift cards. The options you have for retailers here are quite limited, given you can only choose either Amazon or Target. Also, gift cards are only available to U.S. residents, further limiting their use.
The second, more popular option is getting cold, hard cash sent directly to your PayPal account. PayPal is the preferred withdraw method since transfers are usually instant – you'll typically see your balance reflected within minutes. The only bad thing about this method is PayPal's fees. This point is especially true if you live outside the U.S.
If you’re a U.S. user, you have a third option–sending your earnings directly to your bank account, which is convenient. It might also help you avoid those hefty PayPal fees. However, it can take a few days for your funds to arrive in your account.
A minor drawback with redemption is that you need a minimum of 1,000 points to be able to redeem anything. We say minor because this isn’t really a big deal, especially since 1,000 points is just worth $10. Most other survey sites tend to impose a far-higher $50 minimum to withdraw. So, 1,000 points is reasonable by comparison, isn’t it?
Also, if you want to withdraw in cash, you have to do it all at once. Meaning if you have 4,000 points, all of it will be converted to $40. Gift cards, since they are denominated, can be purchased individually. A way around this is to then buy a gift card first before cashing out.
Most survey sites are designed to be relatively problem-free, but if there is an issue, you can get in touch with Survey Junkie's customer service. Unfortunately, though, this service is subpar. The problem is that they require all requests and complaints to be logged via a contact form, which can take them 5-7 days to respond. Not exactly reassuring.
How Does the Site Work?
To begin, you need to sign up for an account. To do so, you need to be at least 13 years of age. Unfortunately, Survey Junkie is only available in the United States, Canada, and Australia—and if you're thinking of using a VPN service to get over this fact, heed this warning. Survey Junkie is always on the lookout for this. Once caught, you'll forfeit all your earnings.
Registration is easy and requires only a few pieces of information. These include your email address, gender, date of birth, and zip code. You also need to provide your desired password. You will then need to verify your email address, which in itself rewards you with 20 points. Additional tasks will also get you extra points, like touring the Survey Junkie site (5 points).
Doing all of this will net you around 50 points. Not a bad place to start!
After this, it’s recommended that you complete your profile. Doing so will make it easier for you to get matched to relevant surveys, thus unlocking access to more lucrative ones.
Now, why is this so? Again, remember that surveys are there for a company's market research. Usually, it will require that participants fit a specific demographic or psychographic profile. If a company is selling baby accessories, for example, then it will have to target expectant parents, or else the answers will be inaccurate.
If Survey Junkie doesn't know you, then it won't be able to match you with relevant surveys, which will limit the overall number of surveys you can access in the future. To get to know you more, Survey Junkie uses profile questionnaires.
Profile questionnaires are a series of questions designed to profile your demographics, interests, and other data points. Items fit into one of seven categories, namely: general, technology, shopping, health, household, interests, and travel.
The type of questions asked can vary, but some can be personal. You might be reluctant to share such information as your income or medical history. However, know that Survey Junkie keeps your data anonymous and doesn't sell it to other companies.
The critical thing here is to answer as honestly as possible. There is no point in gaming the system since there is no way to know which profile will get the most surveys. As we mentioned, this is entirely dependent on the companies themselves. You also run the risk of getting sent a completely irrelevant survey, which is a surefire recipe to get disqualified.
To motivate you to fill out the profile questionnaires, completion will gain you 50 points.
After this, you’ll be ready to get your feet wet and do actual surveys. You can check the main page for lists of surveys that you can take. Alternatively, don't forget to be on the alert for possible invite-only offers in your inbox.
Surveys will typically take an average of 15 minutes to complete, but this varies wildly. Fortunately, you'll quickly see this information, as well as how many points a survey is worth, before taking them. This is so you can gauge how profitable it is for you to answer.
Some surveys will require that you answer some qualifying questions. These are not part of the survey itself. Instead, these determine if you are a good fit for the demographic the survey requires. Qualifying surveys are typically about five questions long.
If you qualify, then you move on to the real survey. If not, you’ll be rewarded with “consolation” points. These vary but are typically just around 1 to 3 points. Qualifying questions only appear on selected Survey Junkies surveys and are not required on invite-only surveys.
There is generally no limit on the number of surveys you can complete in a day. However, Survey Junkie frowns upon taking too many surveys. They are under the impression that excessive survey taking is done for the sake of finishing as many surveys as possible, possibly invalidating the results.
To redeem your points, you first need to ensure you have a minimum of 1,000 current points. You can check out your point total in “Current Points” under the “My Points” menu bar.
From there, you can also redeem your points based on your preferred method. You’ll get to either select or provide an email to which the reward will be sent. If you’re entering a new email address, it needs to be verified first. Note that, on occasion, an account will need to be verified through the phone. Just follow instructions, and you'll be fine.
Is the Site Legit?
Based on research and our personal experience using the platform, we can conclude that Survey Junkie is indeed a legit paid survey site and not a scam.
We checked their Better Business Bureau rating, and Survey Junkie has a BBB rating of B, which is an excellent overall score. This rating is based on things like business transparency, compliance, and market reputation.
BBB also maintains a score based on Survey Junkie reviews by users. Here, they received a score of 4+ out 5, which is an indication that overall user satisfaction is excellent. Combined with their BBB rating, this tells us that Survey Junkie is indeed a legit and scam-free paid survey site.
Of course, they are not without complaints—no company is.
Most of the complaints lodged against Survey Junkie have something to do with not having the rewards remitted to users. There are also comments regarding account suspensions. The majority of these, however, were a result of the user violating Survey Junkie’s terms of service (like having duplicate accounts).
To their credit, Survey Junkie customer representatives have addressed each and every one of the complaints logged in the BBB. We might have mentioned they are slow, but at least they are doing it right.
Regardless of these BBB complaints, user sentiment is fantastic, and overall Survey Junkie reviews are positive. They praise the platform’s ability to pay their users on time. They also cite the myriad of great surveys you can answer — Survey Junkie as a legitimate way to earn money on the side.
The Good and the Bad
Survey Junkie is a scam-free and legitimate paid survey site, but that doesn’t mean that it’s for everyone. To help you decide, here are some pros and cons of using this survey platform.
Free and easy signup
Registering an account is so easy that it takes less than a minute. You just need to enter some essential information like your email address and password. Alternatively, if you don’t even want to type this information, you can register using your Facebook account.
You also don't need to fill out endless forms to provide your profile information. This step is done ingeniously – using surveys! And you get to earn points answering them, which is motivating.
No hidden fees whatsoever
Survey Junkie truly lives by its mantra of “No scams, no fees, no lies.” Everything on the site is entirely free to use, and you won't ever be asked to buy or pay for anything to complete a task and earn points.
Even payouts don't incur any percentage of commissions or fees. The only possible costs you'll need to account for would be PayPal and bank fees. That means the figure that you'll see in your Survey Junkie account is precisely what you'll get in your bank.
Low payout limit of only 1,000 points (or $10)
Survey Junkie has one of the smallest minimum payout amounts. Other survey sites will usually require users a minimum of $50 before they can withdraw, making cashing out difficult.
Survey Junkie’s $10 minimum payout is very reasonable. Of course, it’s still best not to have a limit in the first place (like Swagbucks), but that is the exception and not the norm.
Surveys on average take only a short time to complete
Most surveys won’t take you more than 20 minutes to complete. There are even 10-point surveys that only take a minute to answer (these are great! If you’re invited into one, go for it).
This makes Survey Junkie a great way to pass the time during your breaks throughout the day. Use it while on your coffee break at work, waiting in line at the bus stop, or even during the long commute home. Eventually, this will become a habit, leading to constant extra side money.
Point system is easy to understand
Survey Junkie did a pretty good job of keeping the point system straightforward. There are no weird conversions, ramping up or any other convoluted schemes. $10 per 1,000 points is as simple as it gets, and one that’s easy to understand.
This simplicity can significantly benefit users, who can focus on answering surveys and not on calculating points. On a minor downside, there won’t be any discount schemes you can use to leverage high point earnings.
There are only minimal ways to earn
Survey Junkie is a paid survey site, and nothing more. This allows them to focus on this core offering and churn out really great surveys. For those who are nuts with answering surveys, the platform is a good choice.
For a casual user, however, answering surveys might get tedious. What this means for you is that you don't get much variety, which leads to boredom, grinding, and not staying with the platform long enough to earn anything substantial.
In this case, a more diversified range of tasks is the preferred way of doing it. Many platforms, like Swagbucks, are already offering multiple earnings through a wide range of tasks beyond surveys.
In the end, Survey Junkie will likely be just one part of your side income plan, rather than your entire go-to solution.
It’s impractical to earn a sizable income in this platform
The truth is that you can never earn a decent income from Survey Junkie—and by decent, we mean replacing your monthly income or even covering your rent. It’s unlikely to add anything significant to your bank account, either.
At the very least, Survey Junkie is open about it when they mentioned that “you will NOT get rich answering surveys” on their site.
This is because of the rate each survey is worth. A vast majority of the surveys are worth on average around 30-40 points. That equates to around $0.30 – $0.40.
At 15-20 minutes a survey, you can complete around 2-3 per hour. Thus, you stand to earn only about $0.60 – $1.2 per hour. That doesn’t even count the times you’ll get disqualified from a survey.
On occasion, you might get lucky and score surveys that pay upwards of 150 points, but those are few and far in between, and they fill up very fast. So, it’s not to be relied on.
Overall, Survey Junkie is too time-consuming and low paying to create anything substantial. It’s definitely not enough to earn minimum wage in most states.
It is best used to fill up your free or dead time doing something productive. Then maybe use the money you earn to buy a cup of coffee a day or treat yourself to a nice meal on the weekends.
You have to pre-qualify before taking a survey.
Pre-qualifying might be a necessary step for the survey, but it is nevertheless frustrating if you get disqualified. Sure, you’ll get consolation points for your trouble. But that’s still wasted time that you could’ve used to take another high paying survey.
Furthermore, we feel that the already comprehensive profile survey should be more than enough to properly screen survey participants. Pre-qualifying feels unnecessary and can potentially slow your earnings down.
It’s not available in many countries.
The biggest downside of Survey Junkie is its limited availability. Right now, it can only be used by people living in North America and Australia. This is unfortunate since other countries might benefit more from the little extra cash the platform brings.
Customer service is slow
One of the most significant drawbacks of Survey Junkie is their customer service. They're generally slow to reply, taking an average of 5-7 days. In our modern connected world where customer service is done in an instant, this is utterly baffling.
Sure, for the most part, you won't be needing it, but when a problem arises, and you need it resolved right away, it can be pretty frustrating.
Throughout this Survey Junkie review, we've taken an in-depth look at the ins and outs of this paid survey site, and we have concluded that it’s the real deal. It’s a platform that is focused solely on doing surveys, and they do a great job at it. Surveys are, for the most part, easy to do. This makes it easy for anyone to earn extra even without any experience.
All in all, our comprehensive Survey Junkie review totally recommends using this platform. If you’re looking for a way to earn during your downtime, this is great for you. If you’re looking to get rich, however, best to look elsewhere.