MySoapBox Review — Can You Get Serious Income?

If there’s one thing we like to do when we have absolutely nothing to do, it’s paid survey sites. Answer a few questions and get paid for it? Sign us up, please!

However, wherever there are money-making opportunities, there are also scammers. The paid survey site industry is no different.

So, when we encountered a site like MySoapBox, we are naturally suspicious. It claims that you can get paid simply by giving your opinion, but is it legit, and can you really earn big from them?

Today, we’ll answer those questions and more in this in-depth MySoapBox review.

About MySoapBox

MySoapBox is a paid survey site where users can answer questions about the products and services they use every day. Participants are then able to earn points, which can be exchanged for gift cards or given to charity.

The website is run by SoapBox Sample, the online research arm of the Interviewing Service of America. The latter is an established market research company headquartered in Los Angeles that has been in the business since 1982. They currently have other platforms under their network, including icanmakeitbetter and Q-insights.

Since then, MySoapBox has also merged with ClickIQ e/visor, another paid survey site. The former now handles the members and points of the latter.

As far as paid survey sites go, this works more or less the same. Every day you'll be given surveys on which you might qualify for. I say “might,” because there's still a chance that you'll get disqualified midway. Yes, this is a recurring issue with paid survey sites and, unfortunately, MySoapBox suffers from it as well.

On the bright side, you will still be compensated with a few points even if you're disqualified from a survey. At 10 points, it's minuscule but better than nothing.

Most of the surveys you’ll get have something to do with your daily purchasing and product usage behavior. These surveys are sponsored by third-party companies, who pay MySoapBox for the opportunity to get your opinion. This is then turned into insights that these companies use to help them make better product and marketing decisions.

MySoapBox uses a currency called MySoapBox points. The conversion rate of MySoapBox points to dollars is $1 for every 1,000 points. There is a minimum cash-out amount of 25,000 points for your first time, which is quite high. However, once you achieve this, your minimum payout amount will be lowered to 1,000 for subsequent redemptions.

Points are used to redeem rewards in the form of gift cards, and the great thing is that you’re given a lot of options here from major retailers and establishments. Some of the desirable ones include Amazon, Walmart, Starbucks, and Apple.

On the flip side, you can't exchange your MySoapBox points for cash, since there is no PayPal option. This is a bummer for some people who prefer money they can spend freely and not some gift card.

Now if you don't want a gift card and you have a soft spot for specific charities, maybe you could consider donating your points instead?

Every month, MySoapBox will donate an initial $500 to a chosen charity, plus some of the user’s earnings. This is something that they have been doing since 2016. Users are allowed to vote on who they think the next month’s charity should be. Past recipients include Salvation Army, the National Parkinson Foundation, and the Christopher and Dana Reeve Foundation.

MySoapBox also has a pretty good referral program. You can earn up to 250 points for bringing other active users into the platform, but the catch is that they can’t be in the same house as you.


How Does the Site Work?

To join MySoapBox, you first need to sign up for an account. To do so, you also need to be at least 13 years of age. You’re also limited to creating one account per household.

To register, you need to provide the basics such as your name, email address, and ethnicity. You'll also be required to enter your home address and phone number, which they will use to call you and verify your identity.

All in all, we find MySoapBox’s registration form is the most involved out of all survey sites we tried. This can be concerning for some people as it was with us, to be honest.

Once your account is registered, you’ll then need to answer some profile questions. Just like the typical MO of other paid survey sites, this is done so that MySoapBox will know about your demographic and interest data.

Why do they do this? So, you’ll be matched with more relevant surveys to help prevent disqualifications. It’s in your best interest to answer them as accurately as possible.

The questions are pretty standard stuff like your race and household composition, but there are some more sensitive questions like annual income, so be prepared to answer these. As a bonus, you’ll earn 2,000 just for completing your profile questions!

MySoapBox will also recommend you adjust specific settings on your computer to optimize your experience on their website. These include removing any Adware, unblocking them on your anti-virus software, and changing firewall settings, among other things. Some users find this suspicious, but no serious security breach from MySoapBox has happened so far.

After you complete the questionnaires, you’re ready to begin answering surveys. You’ll be given a list of those available to you, along with how many points you’ll earn and how long they’ll take to answer.

Your standard surveys will take you an average of 5-10 minutes to complete. Expect to earn anywhere from 500 to 1,500 points per survey (or around $0.5 to $1.5).  The amount and type of surveys you get are entirely dependent on your demographic and which companies sponsor the survey—which is to say, completely unpredictable.

On occasion, you might be lucky and stumble on more engaging tasks like product trials or shopping exercises. These earn you more points than standard surveys, but also take more time and effort to complete. They're also rare.

You can regularly visit the website to check if you have any new surveys to answer. Alternatively, you can also have MySoapBox notify you via text or email, so you don’t miss out.

MySoapBox also has a Survey Roulette feature for users that runs every week. Multiple times throughout the day, users will have the chance to participate in random surveys from other paid survey sites. These are higher-paying surveys that give you a guaranteed 1,000 points if you can get them!

Joining the Survey Roulette is one of the known ways to get access to more surveys, and therefore more points, on MySoapBox. So be sure to participate as often as you can.

mysoapbox screenshot

Is the Site Legit?

To check if this paid survey site is legal or not, we checked with the Better Business Bureau website. This is a trusted authority that advises users on how transparent and legit another company is. In particular, we verified the MySoapBox surveys and ratings listed with the BBB.

While we didn’t find the BBB profile of MySoapBox, we did find one for its parent company, Interviewing Service of America. It currently has an A+ rating, which is the highest score achievable. This is a strong indication that ISA, and therefore MySoapBox, is a legit paid survey site.

We also checked the MySoapBox reviews listed on the BBB, as well as the complaints lodged against them. They have a total of 10 charges. Most of these deal with users not getting the points due to them after answering a survey. Others had some delays in payment.

In fairness to MySoapBox, they have responded to each one of these complaints. Almost all have been successfully resolved, although there is still the sentiment that it took a long time.

On the positive side, some of the more favorable MySoapBox reviews were happy with how easy it was to earn on the website. Some like the fun rewards, while others praised the number of gift cards available to them. Contrary to the negative comments, they also reported of getting prompt responses on their complaints.

Overall, we conclude that MySoapBox is a 100% legitimate survey site. The comments calling them a scam are but a small proportion that may have genuinely just experienced some technical glitches or delays.

The Good and The Bad


  • Lots of rewards available: Compared to other paid survey sites, like ySense aka Clixsense, the gift cards choices you have with MySoapBox is fantastic. Going beyond the usual, they also include restaurants and even cinemas.
  • The Survey Roulette option is excellent: While it only happens weekly, the Survey Roulette option is still a fantastic opportunity to answer even more surveys. The 1,000-point bonus is also a significant boost to your overall earning potential
  • Giving away to charity is a nice touch: What we like about MySoapBox are the charities they give to. Giving users the freedom to vote on which charity they want gives some transparency to the process. Oh, and the initial $500 is a good move on MySoapBox's part.
  • Surveys are easy to do (and some are even interesting): Majority of the surveys are easy to do and won't take much of your time. Time to completion, on average, just takes 5-20 minutes.


  • High minimum cash out in the beginning: The initial minimum payout amount of 25,000 points is pretty high in our opinion, which can lead to a lot of users simply giving up.
  • No option to get rewards in cash: The gift card options might be great, but at the end of the day, cash is still king. Not having the opportunity to get your earnings via PayPal might be a turnoff for some people.
  • Earning is slow: In the end, MySoapBox is an opportunity that will not make you rich. It won't even cover rent. The time it takes to earn a decent amount on the platform is just too long to be feasible.

Final Thoughts

Throughout this MySoapBox review, we've taken an in-depth look at this paid survey site. We’ve seen that, based on its BBB rating, it is a legit survey site and not a scam. It’s also backed by a reputable company with years of experience in the field.

In the end, this is a paid survey site we recommend for those looking to earn a gift card every now and then. The minimal effort might be worth it for some people. However, if you want to have a serious income stream on the side, this site is not for you. Not only is earning slow, but it doesn't even pay out in cash. There are better paid survey options for you elsewhere.

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